Delete your account
Last updated 21 September 2026
You can delete your Dimesum account from inside the app in under a minute, or by email if you have already uninstalled it. Either way there is a seven day grace period in which you can change your mind.
From the app or the web app
- Open Me (your face, bottom right), then your profile.
- Tap Delete account under the profile.
- We send a fresh sign in code to your email to confirm it is you. Enter it.
- Your account is scheduled for deletion. For the next 7 days you can sign in and cancel. After that it is carried out automatically.
By email, if you no longer have the app
Send a message from the email address of the account to support@dimesum.com with the subject "Delete my Dimesum account". We reply to that same address to confirm it is you, then schedule the deletion with the same seven day grace period. We cannot act on a request from a different address, because the address is the account.
What is deleted
- Your email address, name, photo and phone number, and the hash of the number used for contacts matching.
- Your payment details (the ways you asked to be paid).
- Your Google sign in link, if you used one.
- Every session, device and push token.
- Your personal quick split links and invite links you created.
What a table keeps
Bills are shared records. The amounts on bills you were part of stay on the tables you shared, attached to an anonymous seat labelled "Former member", so that your friends' balances remain correct. Nobody can trace that seat back to you. Comments you wrote are removed, and the count of them stays so the thread does not renumber.
How long it takes
Deletion runs automatically after the seven day grace period. Encrypted backups age out within 35 days after that. If you asked by email and have not heard from us within two working days, write again; a person reads that mailbox.
Everything else about your data is in the privacy notice.